Overview
For clarity, the use of any AnswerMy.Ai software products licensed by an AnswerMy.Ai customer AnswerMy.Ai's and any related subscriptions to AnswerMy.Ai’s services (each a “Customer”) is subject to a separate agreement between AnswerMy.Ai and such Customer (each a “Customer Agreement”). The terms of such Customer Agreement govern any personal information that may be processed by AnswerMy.Ai. This Privacy Policy does not apply to employees of AnswerMy.Ai’s Customers or your use of any products or services of AnswerMy.Ai.
Individual employees of AnswerMy.Ai’s Customers who seek access to their data or who seek to correct, amend, or delete inaccurate data should direct their requests to their employers who are AnswerMy.Ai’s Customers. AnswerMy.Ai intends to comply with all applicable legal and regulatory requirements of those jurisdictions in which it does business, including, as applicable, compliance with the EU General Data Protection Regulation and the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks (the “Privacy Shield Frameworks”) although AnswerMy.Ai does not rely on the EU-U.S. Privacy Shield Framework as a legal basis for transfers of personal data in light of the judgment of the Court of Justice of the EU in Case C-311/18.. In addition, AnswerMy.Ai commits to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities concerning human resources and non-human resources data transferred from the EU and Switzerland. If there is any conflict between the terms in this Privacy Policy and the Principles, the Principles shall govern.
Collection of Personal Information
Legal Basis for Processing Personal Information
Use of Personal Information
- Requesting a demonstration;
- Send you information or materials you request;
- Respond to your questions and comments;
- Communicate with you about our products, services, offers, and promotions;
- Operate, evaluate, and improve our business and the products and services we offer;
- Analyze trends and statistics regarding the use of the website;
- Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users;
- Enforce AnswerMy.Ai’s Customer Agreements with you;
- Comply with applicable legal requirements and industry standards.
We may combine the information we collect with publicly available information and information we receive from our affiliates, business partners, and other third parties. We may use that combined information to enhance and personalize your experience with us, communicate with you about products, services, and events that may be of interest to you, for promotional purposes, and other purposes described in this Privacy Policy. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Disclosure of Personal Information
- To service providers as set forth in the section “Use of Information by Third Parties that are Agents of AnswerMy.Ai,” below;
- To enforce or apply our Customer Agreements;
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of AnswerMy.Ai, users of the website, or others; and
- With your consent.
We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.
Data Security
Data Retention
Use of Information by Third Parties that are Agents of AnswerMy.Ai
Your Rights Regarding Your Personal Information
- Cookies and similar technologies: AnswerMy.Ai uses cookies on its website. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.
- Opt-Out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for your use of our services. To otherwise opt-out, you may contact us using the contact information provided below.
- Revoke consent: Where we process your personal information on the basis that you have consented to such processing, you have the right to withdraw your consent at any time by unsubscribing or contacting us.
- Object to processing: You can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. You can exercise these rights by contacting us using the contact information provided
- Additional rights: In addition to the above, you may also ask us to stop or restrict the processing of the personal information we have about you. You may also ask us to transfer your personal information to a third party in certain circumstances. If you would like any other information on these aspects of your rights, please contact us.
Do Not Track Features
Resolving Disputes
Enforcement and Compliance
Children's Information
Changes
Contact Information
If you have any questions, comments, or concerns regarding AnswerMy.Ai’s compliance with the European Union’s General Data Protection Regulation, you may contact us through the above information reach out directly to our London office, which serves as our representative in the European Union:
Denver, USA
390 Union Blvd Suite 630 Lakewood, CO 80228
✉️ hello@answermy.ai
📞 (303) 292-4200
London, UK
1 Norton Folgate, 3rd Floor, London E1 6DB,
United Kingdom
👨Attn: Oliver Trundley